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Job Description:
Job Description
BUILD ON YOUR CAREER WITH A COMPANY THAT HAS A FUTURE
At Ryder, our most important competitive advantage is our people. CULTURE- INTEGRITY- FAMILY. As a Customer Service Coordinator, you’ll be part of a dynamic team, equipped to succeed and empowered to develop your transportation & logistics career. This is an essential industry and we’ve been in the game since 1933!
The Rental Sales Representative is responsible for acting as the front-line sales agent for the rental of vehicles to the Company's current lease and commercial rental accounts, as well as potential commercial rental customers and consumer household needs. This requires the Rental Representative to work cross-functionally across Sales, Marketing, Operations, and Asset Management while utilizing excellent customer communication skills. This program is fast-paced and touches every aspect of the business unit. In this role, you will acquire proven industry knowledge, skills, and resources to develop your relationship-building. We allow you to carve out your own career path and promote from within, based on performance.
If you're motivated, coachable, and looking to get your sales, operations, or management career started, you've come to the right place. Structured work weeks, rotational Saturdays (depending on branch location/hours), and competitive pay plus OT. We also offer a full benefits package, 401 (k) employer match, and a discount on RyderShares!
Shop Location: Cicero, IL
Hours: 7:30 AM - 4:30 PM
Schedule: Monday - Friday
Hourly | Paid Weekly!
Here it from people who work here!
https://www.youtube.com/watch?v=usBbl6L1V6E
This is Ryder:
https://www.youtube.com/watch?v=b24PFgxvVS0
Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance, and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
You thought that was it? Take a look at a few of these: Ryder's most recently been named "Top Company for Women to Work for in Transportation" by Women in Trucking, one of Fortune Magazine’s “World’s Most Admired Companies”, & one of “Reader's Choice Excellence Awards” by Inbound Logistics. What about our green initiative…? We have the largest EV footprint in the U.S. In addition to that, Verizon has recognized Ryder with their "Supplier Environmental Excellence Award"
Essential Functions
Sales & Marketing:
Handle sales and sales process for inbound calls as well as outbound solicitation
Responsible for executing the business unit's marketing plan
Maintain current accurate data within the company's marketing database
Maximize rate opportunities within the market place
Responsible for generating rental, lease and used vehicle sales leads
Maintain and expand relationships with existing customer base
Ability to maximize operational effectiveness by coordinating overall inventory levels to meet customer demand
Meet overall Ryder market share by successfully executing the sales and marketing initiatives
Operations & Asset Management:
Responsible for the overall profitably, operations and asset management of a rental location
Accountable for coordinating with Maintenance, Asset Management, Sales, and Marketing to ensure customer satisfaction
Maintain compliance with company, local, state, federal and other regulatory agencies
Complete understanding of marketplace conditions in order to maximize utilization of the rental fleet
Customer:
Drive profitable revenue growth by maintaining and growing customer relationships
Responsible for overall satisfaction for all internal and external customers
Reconcile all customer concerns, issues, and disputes in order to maintain the ongoing relationship
Communication:
Builds constructive and effective relationships with both internal and external customers
Maintain composure when addressing stressful situations
Clearly articulates Ryder's product and service offerings
Additional Responsibilities
On a voluntary basis as well as based on scheduling, the Rental Sales Representative will be required to perform the role of On-Call Representative based on work schedules as determined by Supervisor.
Performs other duties as assigned.
Skills and Abilities
Strong verbal and written communication skills
Ability to get both verbal and written communication across that has the desired effect
Goal oriented, drive for results, assertive, and deal well with ambiguity
Possesses a high degree of initiative
Must have high level of energy and be a self-motivated and self-directed person
Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments
Ability to focus on multiple projects and activities simultaneously
Flexibility to operate and self-driven to excel in a fast-paced environment
Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)
Demonstrates customer service skills
Qualifications
H.S. diploma/GED required
One (1) year or more sales experience required
DOT Regulated
No
#LI-JM
#INDexempt
#FB
Job Category
Sales Support
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Hourly
Minimum Pay Range:
21.00
Maximum Pay Range:
22.00
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at
[email protected] or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
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