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Job Description:
Summary
The Application Delivery Lead is responsible for solution and implementation activities as assigned for the Ryder Transportation Management (TM) technology portfolio. Major activities include customer facing, solution documentation, solution estimation, solution design, solution configuration, problem solving and solution implementation. This position will be required to work closely with business partners and extended technology team to deliver competitive and quality distribution management solutions.
Essential Functions
SOLUTIONS DELIVERY
Translates business needs and objectives into requirements and project estimates.
Enable competitive and quality technology solutions in response to business needs.
Solution documentation
Mapping documentation
Solution configuration
Solution modification design, test and delivery
Design, develop, test and deploy complex SQL query statements
Drive innovation and creative solutions to business challenges
Assignments can include customer/enterprise change requests, customer projects, vertical projects, and technology projects
Test planning and support
PRODUCT MANAGEMENT
Collaborates with business partners, external customers, and other IT functional teams to contribute to the product roadmap. The roadmap is the foundation for prioritization, resource planning, and investment
Continue to develop domain expertise through project experience, industry publications/events, and self-learning
Detailed knowledge of the Ryder Transportation Management platform and technology offerings
CUSTOMER
Represent Ryder technology as the TM product subject matter expert in new/existing customer presentation/events
Perform product demonstrations and solution training
Customer Facing/Communication on product capability and assigned project status
ADMINISTRATIVE
Weekly status report on assigned activities
Accurate and timely timesheet and project required reporting
Additional Responsibilities
Continuous improvement and internal innovation
Performs other duties as assigned
Skills and Abilities
Well rounded knowledge of distribution/3PL industry to facilitate requirements discussion and troubleshooting efforts between business owner, Ryder customer, and IT development teams; including facilitating discussions around supply chain process implementations and/or improvements for integrated solutions
Strong documentation skills as it relates to business requirements, functional design definition, and solution configuration
Candidate must possess strong client facing skills and understand the mechanisms for building strong, long-lasting internal and external customer relationships, including the ability to generate results through influence
Ability to conceptualize how systems need to be configured and used to solve daily business problems
Problem solving; ability to solve complex supply chain challenges working in a team environment
Ability to manage multiple assignments and tasks, set priorities, and adapt to changing conditions and work assignments (preferred)
Ability to work with others to obtain results
Possesses flexibility to work in a fast paced, dynamic environment
Maintains a high degree of professionalism
Leadership competencies Organizational Agility, Intellectual Horsepower, Dealing with Ambiguity, Integrity and Trust (preferred)
SQL Experience
Results driven
Experience with Microsoft Office
Experience with Visio: Data Visualization and Building diagrams/flow charts
Qualifications
Bachelor's degree required in distribution management, supply chain, information systems, information technology, business
Five (5) years or more in distribution / supply chain management experience. Experience in a 3PL/4PL environment preferred required
Five (5) years or more in information technology and supply chain management systems required
Five (5) years or more in supply chain technology project. Implementation of supply chain technology solutions required
Five (5) years or more in use, configuration, or implementation of industry recognized distribution management solutions required
Five (5) years or more in designing/coding custom user/system interfaces via C++., Java, Android, and PowerShell programming languages required
DOT Regulated
No
Job Category
Application Development, Delivery & Support
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
$95,000.00
Maximum Pay Range:
$105,000.00
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at
[email protected] or 800-793-3754.
Current Employees:
If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.
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