Customer Service Administrator 2

Customer Service Administrator 2 ❮ back to last search Southeastern Freight Lines Ocala, Florida $31,072 per year - estimated ? Full time NEW Apply for this job As a Customer Service Administrator 2, you will be responsible for intermediate level clerical duties that assist in the operational function of the Service Center. Perform a variety of functions that may include a specialization or combination of activities in areas such as Customer Service, appointments, dispatch support, Payroll, Human Resources, or general secretarial. Respond to calls or contact customers regarding the status of shipments, billing questions, Cash on Delivery (CODs), Driver Collect, tracing, problems, or rating information. Research and answer requests for information from internal customers or other Service Centers. Call and schedule delivery appointments. Assist drivers with pick-up or delivery problems. Calculate hours worked and Linehaul miles. Compile driver hours of service and complete driver log summaries. Assist with generating manifests and closing loads. Enter closed, dispatched, and arrived loads into the computer. Provide clerical support to the Service Center Account Managers, Account Executives, or Senior Account Executives. Make follow-up calls to customers as requested. Maintain the sales appointment schedule and maintain a list of sales leads. Key pay data into the payroll system. Assist the Service Center Manager with recruiting efforts by coordinating advertisements, screening resumes, scheduling interviews, etc. Coordinate new hire orientation. Assist with Service Center training efforts by scheduling classes or ordering supplies. For this role, you must have: a High School Diploma or GED; the ability to satisfactorily pass background check and alcohol and drug test; 6 months of related experience and/or previous office experience; strong customer relations skills to communicate effectively with internal and external customers; the ability to manage multiple tasks with interruption; computer skills; and be familiar with Microsoft Office applications. We would prefer you to have previous experience with Customer Service, Microsoft Outlook, Microsoft Excel, and Multi-line phone systems. Pay: $20.86-$25.76 Per Hour Work Shift First Shift http://www.youtube.com/watch?v=xZc1A8aeshc Apply for this job Stats for this job Salary comparison: This job National average Admin Jobs average Florida average Salaries The number of jobs in each salary range for all: Receive similar jobs by email Create alert By creating an alert, you agree to our T&Cs and Privacy Notice, and Cookie Use. Similar jobs Customer Service Representative ESTIMATED: $38,423 per year ? Full Circle Home Inspectors, Inc. Ocala, Florida, US Customer Service Representative ESTIMATED: $72,789 per year ? Waste Connections Ocala, Florida, 34478 Customer Service Representative ESTIMATED: $41,919 per year ? Waste Connections Ocala, Florida, 34478 Customer Service Representative ESTIMATED: $21,874 per year ? TriState Ocala, Florida Customer Service Supervisor $21.25 - $28.70 Wawa Ocala, Florida Popular searches Administration Administration in Ocala, FL Ocala, FL Back to last search ❮ back to last search Receive similar jobs by email Create alert No thanks, take me to the job By creating an alert, you agree to our T&Cs and Privacy Notice, and Cookie Use. Apply for this job